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Privacy Statement

Secure information

Data protection is important to us and we are committed to safeguarding the integrity, availability and confidentiality of personal data. This privacy statement provides additional information regarding the kind of data that is collected, how it is collected and your rights if your personal information is registered with us.

  1. Basic requirements for processing personal data

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    Expa AS owns and operates expatravelnorway.com, and is responsible for the processing of your personal data (‘data controller’) when you visit our website or use our services. The information is processed in accordance with the requirements of the Norwegian Personal Data Act.  
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  2. The purpose of processing and the data we collect

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    Information about you and how you use our services

    In order to deliver our services to you, we process information about who you are and your use of our service.

    We collect data such as your name, address and e-mail address. We also process the information you fill out on our web pages when purchasing items from our site.

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    Technical information

    In order to deliver our service and to offer the best possible user experience for you, and to offer our support, we collect and process some technical information about you as a visitor to our website.
    We process information about the device and browser you are using, your IP address, landing page and visitor history.  
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    Payment information

    Expa AS does not process any payment information beyond what is required by Norwegian law. When paying by invoice or credit card, we do not store information beyond that which is necessary to ensure efficient handling of any problems that may arise concerning debit, cancellation of a reservation, or refunds. We adhere to the Norwegian Accountancy Act for the storage of accounting documents.
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    Protection of your personal data
    It is a legal requirement that your personal data is stored securely and confidentially. However, information transfer via the Internet always carries some risk. It is impossible to ensure 100% security in such transfers, as unauthorised access to your data may occur. You therefore provide personal information at your own risk.

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  3. Cookies

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    Like most websites, expa.no uses cookies. A cookie is a text file that is placed in your web browser’s internal memory when visiting or interacting with a website. First-party cookies (expa.no) are necessary for us to provide an effective user experience. Third-party cookies can be turned off without affecting the functionality of the website.
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    Expa.no uses third-party cookies from Google and Facebook. These cookies track data on content and pages you have visited on our site, and are used for behavioural ad-targeting in order to provide you with the most relevant advertisements and offers (remarketing). Google cookies are also used to store statistics on user activity on our pages. Cookies only contain aggregate information, not information that can identify you specifically as a user.
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    If you would like to manage your cookie settings, you can find more information here.

  4. E-marketing

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    Like most businesses, we want to market our services. At the same time, your privacy is important to us, and we aim to limit any inconvenience our marketing may cause you.

    If you are an active customer with us, we will only send you electronic marketing of products and services that we believe you are interested in, unless you have informed us that you do not wish to receive such offers.

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    You can change your preferences by using the unsubscribe link in our newsletters, or by sending an e-mail to info@expa.no.
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  5. Data processing

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    Expa AS has data processing agreements with everyone who processes information on our behalf. Our data processors cannot process your information in any other way than as agreed with us and set out in this privacy statement. We do not transfer personal information to any countries outside the EU/EEA.
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  6. Storage times and deletion

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    Personal data will not be stored longer than is necessary to fulfil the purpose of its processing and the statutory obligations we have, for example in accordance with accounting legislation.
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  7. Changes to the Privacy Statement

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    If we make any changes to this privacy statement, the changes will be published on our website 14 days before they are implemented.
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  8. Your rights

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    You have the right to access information stored about you, and you can demand the correction of incorrect or incomplete information. You can also request information about yourself be deleted. If you believe that we process personal data in violation of the law, you can send a complaint to the Norwegian Data Protection Authority. (www.datatilsynet.no).
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    Questions or requests for access to information about you can be directed to info@expa.no.